International Customers: My order says delivered, but I haven't received it.
Unfortunately, international tracking can be very unreliable, and in our experience can be especially poor in regards to sharing their tracking information. Once your order has made it through United States customs, it is then handed off to your country's postal service. Many times they will report a shipment as delivered, when it has actually only just reached your local post office, and is waiting for you to pick it up. I recommend waiting a couple days to hear from them, or if you're eager to know the status, contact your local branch.